top of page

Play Responsibly, Gambling Responsibly!

*The content as published below is a complete reference over the "Responsible Gambling" policy as written at https://d.i8.live/about/responsible-gambling.

Since the old days, gambling has always been a preferred pastime recreational activity by many, especially the Traditional Asians. Different ethic groups tend to play it differently, having gambling games with varying intensities that suit their styles and cultures. With the enhancement of new digital technologies, the online casinos are introduced, thus more and more alternatives are available, making the online casinos to be easily accessible. Via an internet connection, one can gamble conveniently by just using hand-hold gadgets such as mobile phones and tablets. Online casino becomes a hit instantly and definitely a product substitute to the need of visiting a casino physically. 

​

i8.live promotes and supports on the values of "Play Responsibly" or "Reponsible Gambling" truthfully at all times. Gambling shall be deemed as a form of recreational entertainment. It is necessary and vital for one to know his or her limit while gambling and the event of such must not result one to other further significant problems, regardless of financially or emotionally. Therefore, the key to "Play Responsibly" or "Reponsible Gambling" is one must always remain calm while gambling. 

​

It is always easy to pin-point an alert, as outlined above, somehow i8.live does foresee that an activity of such can still cause a problem for a minority of customers. Thus, as a part of i8.live's operational protocols, i8.live has committed strictly to be a socially reponsible platform that strongly encourages the "Play Responsibly" or “Responsible Gambling” business values.

Actions speak louder than words, i8.live walks the talk by implmenting various effective safeguards and preventive policies to achieve the above:

Lawful Age Limit

i8.live's policy has clearly defined the lawful age limit to access into i8.live's platform, which is set at 18 years old and above. The Administrator of i8.live reserves its right and absolute reasonable discretion to perform KYC (Know Your Customer) verifications on any existing users of i8.live's platform, as a act solely meant for age confirmation purposes. 

​

Shall i8.live detect and discover an act of exploitation; such as a minor attempting to deceive i8.live by declaring a false age for the sake of gaining access on i8.live's platform, i8.live reservces its right and absolute reasonable discretion to suspend and close the user's account immediately. Funds are to be withheld and winnings are to be forfeited. 

​

In additon, being a socially reponsible platform, i8.live is fully committed to ensure the marketing messages in both its online and offline advertising, sponsorship and promotional programs target and reach only the audiences of the legal age limit.


Self-Exclusion or Opt-Out Restriction Measure

Gambling shall always remain to be a form of recretional entertainment. One who begins to foresee themselves turning gambling into a habit, especially when the act of such is beyond their limit and often uncontrollable, further and subsequent measures shall be taken immediately to interrupt such habit. 

​

i8.live is always alert and ready to co-assist user who develop such habit by implementing a self-exclusion or Opt-Out restriction measure upon user's request. User can always contact i8.live 24-7 professional Customer Services team to activate the restriction measure. The restriction measure can be on daily, weekly, bi-weekly, monthly, quarterly, half yearly, yearly, temporary suspension for a specific period or even on a permanent basis, which to be implemented in accordance to user's preference and instruction. Once the restriction measure is implemented user will not be able to access the platform completely, hence allowing them to break their uncontrollable gambling habits.


Third Party Professional Counseling Services or Aid

Another effective alternative solution towards compulsive gambling habits is to seek for an Third Party Professional Counseling services or aid. There are many professional nonprofit organizations (NPO) worldwide who are established for this purpose and are ready to help by providing counseling services. At times, these organizations will also suggest user to undergo a series of effective rehabilitation therapy program to battle their uncontrollable gambling habits.

​

i8.live strongly recommends https://www.gamblingtherapy.org/support/, which is one of recognized online destination that offers advice and guidance on compulsive gambling habits. Do contact them to find out more. 

 

Withdrawal Request - Fast Processing & Fast Release of Funds
i8.live operates strictly based on its Operation Policy and Procedures. i8.live commits to process users’ withdrawal or cash-out requests on a timely manner, in accordance to its pre-defined Service Level Agreement (SLA) and release the initiated funds when it fulfills i8.live’s terms and conditions.

i8.live repeats again! We emphasize strictly and support fully on the values of "Play Responsibly" or “Responsible Gambling”. Gambling shall always remain to be a form of recretional entertainment. Do keep calm while gambling. Know your game, know your limit. Enjoy your game and have a good fun out of it!

bottom of page